With the rise of telehealth, many South Africans are now asking: should I opt for a virtual doctor consultation or visit a clinic in person? The answer depends on your condition and needs.
When to Choose a Virtual Doctor Consultation
Mild or Common Illnesses: Colds, flu symptoms, minor infections, skin conditions and allergies are ideal for online consultations.
Prescription Refills: Routine medication requests for chronic conditions, as you can order the supporting blood tests from your phone and then consult virtually.
Follow-Up Appointments: If you've already seen a doctor and just need a check-in or progress update.
Mental Health Support: Many patients find virtual consultations more comfortable and private.
When to Opt for In-Person Care
Emergency Situations: Chest pain, difficulty breathing, severe injuries, or symptoms requiring immediate physical examination.
Diagnostic Testing: Cases needing physical tests, X-rays, or surgical evaluation.
Vaccinations & Procedures: These still require in-person visits.
Paediatric Care for Babies Under 2 Years of Age: These are better suited to in-person consultations
The Best of Both Worlds
Platforms like Unu Health provide a hybrid approach, offering virtual doctor consultations for everyday health concerns while guiding patients to in-person care when needed, with a refund for the consult should the doctor need to refer. This makes healthcare more flexible and efficient, with no risk attached to the patient in trying a virtual consultation.
Conclusion
Understanding when to choose a virtual doctor consultation helps you get the care you need, faster. With Unu Health, expert guidance is just a click away – empowering you to make informed health decisions every step of the way.
